Research shows it is important to provide continuous training to be effective. Training once a year isn’t enough, and training only a subset of employees does not create an organization-wide culture of security. And simply telling your employees that issues such as phishing, web threats, or social engineering exist is not going to reduce data breaches and malware infections. To truly bring about change, your employees must understand how security threats present themselves in day-to-day situations. In addition, providing training on separate threat vectors throughout the training cycle results in fresh content and engaged employees.

Our interactive training modules are designed to help change behaviors for all employees in your organization — not just those who happened to engage with a mock phishing email or other simulated attack. After all, it’s dangerous to assume that all employees who didn’t click on a phishing email did so purposefully, because they recognized the threat. Without training, yesterday’s non-clickers can be today’s clickers.

Our training modules build on our assessments to help your employees make the right decisions when they are faced with security threats. These training modules help users recognize the role they play within your organization as employees, contractors or volunteers, as well as the role in protecting your network, data, and assets. Each of our modules offers 10 to 15 minutes of interactive training about a specific security topic. Our development and design processes leverage proven Learning Science Principles and employ methods that have been proven to be more effective than once-a-year training presentations and videos that do not allow for interaction.

Module Delivery methods

People learn at different rates, with different mechanisms and delivered in different ways.

This is why, at Layer 8 Security, we offer a few different ways in which your employees can undertake our award winning Cyber Security User Awareness Modules:

  1. On-Line at a time and location that suits the users work load and lifestyle
  2. In conjunction with a presenter to enhance the module and undertake complete explanations as well as hands on examples of the workings of the subject.

The modules offered by Layer 8 Security are:

  1. Security Awareness 101
  2. Advanced Security Awareness
  3. Privacy and Personal Information
  4. Identity Theft
  5. Social Engineering
  6. Spear Phishing
  7. Ransomware
  8. Social Media
  9. Remote Working & Mobile Security
  10. Messaging, Email, SMS, Chat Aware
  11. Web Aware
  12. Passwords
  13. Privileged Users
  14. Information Protection (DLP)
  15. PCI DSS
  16. Dumpster Diving
  17. Incident Response

Role specific Modules

Privacy Awareness for IT Professionals

This module is designed for Information Technology employees who manage and operate the “data life cycle” within their roles. It provides prescriptive best practices for IT professionals, with a focus on risk reduction through a detailed understanding of good data management practices.

Topics Include:

  • Understanding Privacy
  • Collecting Data
  • Storing Data
  • Using Data
  • Sharing Data
  • Managing Data

Privacy Awareness for Call Centres

This brief 15-minute module is designed to create awareness of privacy and security practices for Call Centre operations staff. It provides prescriptive best practices for respecting and protecting personal information and helps call centre staff recognize and report breaches (and potential breaches) of privacy and security policies and practices.

Topics Include:

  • What is Considered Personal Information?
  • Information Security and Privacy Safeguards
  • Social Engineering
  • Incident Recognition and Response
  • Outbound Calling (Optional Topic)

Privacy Awareness for Sales & Marketing

This module is designed for Sales & Marketing professionals who collect, use, share, and manage consumer data as part of their job responsibilities. The course focuses on reducing risks by teaching a detailed understanding of superior data management practices both within the office and in the field.

Topics Include:

  • Understanding Privacy
  • Collecting Data
  • Storing Data
  • Using Data
  • Sharing Data
  • Managing Data

Privacy Awareness for Human Resources

This module addresses the privacy training needs of Human Resources professionals. The course teaches essential privacy concepts that must be applied to protect the personal information of prospective, current, and past employees. The course structure and topics were developed in participation with corporate HR and privacy experts.

Topics Include:

  • Overview – Privacy in HR
  • Recruiting, Interviewing and Hiring
  • Managing Employee Information
  • Managing Vendors
  • Monitoring Employees (optional)

We recommend assigning three training modules per quarter to all employees, either all in the first month of the quarter or spread out (one per month). Modules should be chosen to address the top three risks identified in the results of your Cyber Strength assessments and/or simulated attacks. Individuals who fell for simulated attacks or who scored particularly low in assessment areas can be assigned mandatory training or asked to complete their training assignments in a shorter time period.

We recommend that users complete their assignments within 30 days so the program continues to progress throughout the year.

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